FAQ
Questions
Q How Do I Return Something?
A You can find our return address on our About Us section, please attach note with package with your contact details and if you require a refund or exchange, then we will make contact with you if there are any problems.
Q When Do I Need To Order To Receive Items For The Weekend?
A Our standard delivery service is Royal Mail 1st class, which can take up to 5 working days to deliver. We also offer a next day service, which can be used by calling our sales team on 01224 592900.
Q Which Courier Do You Use?
A We currently use DPD as our courier service.
Q I've Made An Error On My Order, How Can I Amend This?
A Providing your order has not been allocated or shipped by our warehouse, we can make these changes if you contact us by email or phone call.
Q How Do I Cancel My Order?
A If you wish to cancel your order (providing we haven't shipped it as above) we can refund this if you make contact with us.
Q Are Your Products Genuine?
A All of the products we stock are 100% genuine.
Q When Do Deliveries Take Place?
A Our deliveries can take place any time from around 8am-5pm. If you miss your delivery, you should receive a card through your letterbox to arrange a redelivery. If you have been waiting over 5 working days for UK delivery, please check with your local sorting office as they may be holding your package. If 15 working days have passed and you still have not received your items, please contact us and we will make contact with Royal Mail to resolve this.
Q Can I Track My Order?
A Your order can be tracked if we are sending it by courier, which would be for large items such as Golf Clubs or Golf Shafts, or if you have requested next day delivery. We can provide a tracking number if you wish by making contact with us. Unfortunately our standard delivery service cannot be tracked.
Q Are Your Items In Stock?
A Yes, if they can be added to the basket then we hold these items in stock and are available to ship. There are only a few exceptions to this which would be stated in the item description or if the product is a custom fit product.
Q Will My Purchase Make Me A Scratch Golfer?
A There are no guarantees of this, but hopefully it will help you improve your game or make you feel better on the course!
Gamola Golf
Gamola Golf is a leading discounted online golf store and our online Golf Shop stocks everything an enthusiastic golfer needs. We store the leading brands with the best UK prices.
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